Surface Specialists Systems, Inc. will provide you with a 15 day intense training program for our kitchen and bath restoration franchise at our world headquarters in Matthews, NC (a suburb of Charlotte).  In addition to teaching you technical procedures, the training program and manuals are structured to provide you with all necessary skills for operating your home based business including; QuickBooks instruction, selling and marketing our services, equipment review, employee training, forms and business procedures, cost control and other matters.  

From the first day, you will experience on-the-job training, learning techniques essential to becoming an expert in the field.  In addition, you will be provided with our confidential manuals, classroom training and instructional videotapes.  You may not open your Surface Specialists kitchen and bath franchise unless you successfully complete the initial training program.

Training subjects include:

w  Porcelain Repair & Refinishing

w  Fiberglass Repair &Refinishing   

w  Cultured Marble Repair & Refinishing   

w  Countertop Repair & Refinishing 

w  PVC & ABS Repair & Refinishing  

w  Acrylic Repair & Refinishing   

w  Spa & Bathbay Repair & Refinishing   

w  Tubliner and Wall System Installation 

w  Safety Conversions      

w  Whirlpool Conversions  

w  Whirlpool/Jacuzzi Repairs     

w  Glass Scratch Removal 

w  Guardian Coat Application    

w  Granite & Marble Repair & Polishing

Ongoing support is one of the best advantages that franchising has to offer over independent businesses.  Not only will you have 24/7 access directly to the franchisor, you have the entire network of Surface Specialists franchises to count on for technical support.  Any problem that you might experience, we have probably seen and can help you resolve quickly.

Other forms of support include:

w  Monthly newsletters

w  Annual conventions

w  Marketing assistance

w  New product research & development

w  Toll free number during office hours

w  24/7 access to franchisor