repair, refinish, replace, bathtub, shower, counter

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Perhaps the most frequently asked question we receive is, "What is the process of "painting a tub" called?" This service is commonly referred to as refinishing, reglazing, resurfacing or renewing. For a lasting finish, however, there is much more involved in the process than simply applying paint and it should only be completed by professionals using top quality materials and full safety equipment. Please contact your local Surface Specialists franchise with any additional questions and for pricing.

Bathtub Refinishing and Repair Experts

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  • Refinishing Questions & Answers

  • What type of surfaces can be repaired and/or refinished?

    Bathtubs, bathbays, countertops, cultured marble, showers, tile, spas and swimming pools are the most common surfaces we repair and refinish.

  • How is a tub refinished?

    The tub is scraped, washed and solvents are used to clean it.  Then the tub is completely etched twice with hydrofluoric acid, then neutralized and sanded.  Solvents are again used.  An undercoat is applied and then two or three coats in the color of your choice are applied.  The finish coats are not porcelain or epoxy, but an extremely hard catalyzed material.

  • What type of material do you use to refinish tubs?

    Polyurethane with ground ceramic material.

  • What colors are available?

    We can refinish your surfaces in virtually any color!  In addition to our color chart which is based on the Bemis Color chips, if you provide us a sample item or swatch, our manufacturer can custom make our coating to match your items

  • Are Polyurethane Coatings better than epoxies?

    Both coatings are equally as tough and wear the same.  Urethanes, however, are much more colorfast and abrasion resistant.  Epoxies do have a higher adhesion, but whites will yellow in 4-6 years.

  • How long will refinishing last?

    If proper cleaning procedures are followed, your newly refinished item will look beautiful for 8-12 years.

    Wall tile that is refinished should last indefinitely.

  • What should I use to clean a refinished surface?

    Only non-abrasive cleaners and soaps;  Spic & Span, dish soap and Dow Scrubbing Bubbles.  DO NOT use Soft Scrub, Ajax, Comet, bleach or lemon cleansers.

  • Will a repair be noticeable?

    Nine out of ten people will not be able to detect a repair.  Generally, you will still detect it because you know where it was.

  • Do you provide a warranty?

    Most of our franchisees do provide warranties on their refinishes and some repairs.  Since they are independently owned and operated, however, they do vary from franchise to franchise.  Contact your local franchisee for specific information.

  • How long will my refinished item be out of use?

    Tubs should not be used until the following evening (Approximately 30 hours).  Countertops should not be used for 48 hours.

  • Is a refinished item more likely to chip?

    No, it is as durable if not stronger than the original surface.  Whether or not any surface will chip is dependent on the angle at which the dropped item hits the surface.  A glass bottle can be dropped and not chip a surface, however, a plastic bottle can be dropped on the same surface and chip it.

  • How much does refinishing cost?

    Each of our franchisees sets their own pricing, so you will need to contact the franchise location in your area directly for an estimate.  Most refinishing projects can be quoted over the phone.

  • Where can I find more information and photos ?

    Please visit the Bathroom Refinishing page on this website or contact your local Surface Specialists franchise. For information on franchise opportunities, visit our Franchise Opportunity website.

  • Tubliner Questions & Answers

  • What is a bathtub liner?

    It is a new ¼ inch thick acrylic bathtub custom-molded to fit directly over your existing tub. Through pictures and measurements taken by our qualified technicians, your tub liner is made by thermo-forming the acrylic sheet directly over an existing mold of your bathtub model, ensuring a perfect fit to your tub.

  • How does it work?

    The liner is cut to fit tight against your tile and all the way down to the floor by our trained installers. Adhesives bond the liner to the tub, and once it is set in place, a special 100% silicone sealant is used around the entire tub. Extra adhesives are also applied around the drain and overflow areas to ensure a water-tight seal.

  • What is included in the price?

    A standard 4½, 5 or 5½ foot tub liner that is set into three walls, a new chrome drain plug and overflow cover, a molded slip-resistant bottom, the initial call and installation.

  • What about the walls?

    We also offer a three piece wall system which is designed to go right over your existing tile. It extends from the floor to the ceiling in one piece. We remove and reinstall your existing plumbing fixtures and install a flush mounted soap dish made out of of the same material as the wall. Other color matched caddies and accessories are also available for an additional charge.

  • Why do you use a three piece wall system?

    I've heard of a one piece system which doesn't have any caulk. Wouldn't that be better?

    No, a one piece system is NOT better. For example:

    • Not all existing tub walls are the same dimensions and they can vary quite a bit from builder to builder, house to house, bathroom to bathroom, etc. Therefore, the same one or two molds will not fit every tub surround in the country.
    • Most likely a one piece system will either either have to be forced into place or lots of additional adhesives may have to be "built up" behind the system to fill in the gap between it and the wall.
    • Additionally, in terms of caulk, as long as you have a separate tub and wall system, you will always have at least one caulk line between the tub and the wall system. Therefore, even with the one-piece wall system you do not eliminate the caulk line.


    With our three piece system, each panel is measured and cut to fit EXACTLY over your existing wall and ensures the best fit possible.

  • Is it cheaper to replace my old tub?

    You can purchase a new bathtub for anywhere from $100-$800 depending on the quality and style. The added expense is when you consider the removal and replacement of the old bathtub. In most cases, one or two rows of tile must be removed to get at the tub lip for removal. Should one tile crack or break and you cannot match the tile, you are looking at replacing the tile walls, too. Most importantly, you need to be able to get the old tub out of the bathroom and the new tub in. Our liner weighs approximately 40 pounds and can be carried in upright and set into place.

  • What colors are available?

    Liners are available in White, Almond, Biscuit, Gray and Sandbar. Walls are available in White, Almond, Biscuit, Gray, Silver/White Marble, Almond/White Marble, Travertine, Brecchia, River Rock, Roman Stone, Madiera Granite, Juparana, Valencia Granite, Rosa Slate and Canyon Slate. Simulated Wall Tiles are also available in 4x4, 6x6, 8x10, 12x12, Subway, Windmill and Diamond patterns in several colors. Though you may view sample colors on-line, the true effect and beauty of these samples is best seen in person during an in-house presentation.

  • What should I use to clean the bathtub liner and walls?

    You should use Dawn dish soap, Spic & Span, Glass Plus, 409, Fantastik, Scrub Free, Vinegar and water, or a 10%Bleach/90% water mixture.

  • What cleaners CANNOT be used on tubliners and walls?

    Do NOT use anything that is not safe for Acrylic! Any product that is “left on” the acrylic: aerosol propellants (Dow Scrubbing Bubbles) Ammonia-D (some Windex products), acetone (nail polish remover), scouring pads, powder or crystal drain cleaners. These will VOID your warranty

  • How much time is involved?

    A consultation will be scheduled within 7-10 days from your call to take pictures and measurements. Your custom-made tub and wall system will be installed 4-5 weeks later.

  • What is the installation time?

    It will take less than a day to install and you may use it once the silicone caulking sets, usually within three to five hours.

  • How much does a bathtub liner and wall system cost?

    Each of our franchisees sets their own pricing, so you will need to contact the franchise location in your area directly for an estimate. Though rough estimates can be provided over the phone, due to the customization of the tubliners an on-site visit prior to ordering will be necessary for color selection, accessory selection and for photos and measurements to be taken.

  • Where can I find more information and see additional photos?

    Visit the Acrylic Tubliner page on this website and/or call your local Surface Specialists Franchisee. If you have considered a homebased franchise or think a bathroom restoration opportunity might be right for you, please visit our Franchise Opportunities website.

Bathtub Repair and Refinishing Experts

Franchise locations are Independently Owned and Operated. They may not offer all services shown. Contact franchises directly for services provided & estimates.